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  3. What happens when I run out of credits?

What happens when I run out of credits?

Without available credits, you can no longer launch new AI gradings until your team gets more.

Each AI grading consumes 1 credit per paper. If your team has no credits left, launching new gradings is blocked.

What gets blocked

  • You can no longer launch AI grading on new papers.

  • Already-graded papers remain accessible as usual: you can still view, edit, and export them.

  • Importing and splitting papers remains possible, since they don't consume credits; only grading itself is blocked.

How to resolve it

To keep grading new papers, your team needs additional credits. Depending on your situation, this may mean topping up credits or switching to a plan that includes more credits.

Good to know

If you're part of a school account, a lack of credits affects the whole team: check overall usage with your colleagues before launching a grading run, especially during peak periods (end of term, mock exams). To learn more about getting additional credits or upgrading your plan, see the article on upgrading to the Plus plan.

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